| Miscellaneous
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|
| Question: |
How can I tell if my transmission was successful? |
| Answer: |
You should always get a time stamp (HTTP Time-stamp) that specifies the time
that a file is received at the designated site. You will also always get a 997
response back from El Paso EDM site, verifying the completion of the
translation process and a quick response document returned.
|
| Question: |
If I have a problem, who do I call? |
| Answer: |
Call the PASSKEY Help Desk (713) 420-4600 or (800) 327-8328. |
| Question: |
Can I send my PDA, Nomination, Confirmation Response, etc. all together in the
same file?
|
|
| Answer: |
Yes - Multiple transactions may be sent together in the same file for the same
transportation service provider. |
| Nominations
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|
| Question: |
What is the nomination deadline? |
| Answer: |
11:30 for chart time and 11:00 for intraday |
| Question: |
What happens if my nomination is late? |
| Answer: |
Chart time will be loaded with other late nominations and will be evaluated.
Intraday will be REJECTED WITH FATAL ERROR. |
| Question: |
When do I send a pathed nomination vs. a non-pathed nomination? |
| Answer: |
Non-pathed nominations should be sent for all storage transactions and
transactions involving supply aggregation (SA) contracts. Path nominations are
sent for all other transportation services. |
| Capacity Release |
| Question: |
How do I determine the contract number from the offer number? |
| Answer: |
12345-1. The first part 12345 is the release contract number. The second part
is the offer. |
| Question: |
How do I determine the offer number from the bid number? |
| Answer: |
12345-1-1. The first part 12345 is the release contract number. The second part
is the offer number. The final part is the bid number. |
| Question: |
How do I determine the award number? |
| Answer: |
12345-1-1. The first part is the release contract number. The second part is
the offer number. The final part is the award number which is also the bid
number of the winning bid. |
